We can produce a full set of certificates for countries such as the United States, the United Kingdom, Japan, Canada, South Korea, Australia, Hong Kong, Germany, France, New Zealand, Denmark, and others. As long as a sample is provided, we can produce it.
How about the similarity and accuracy?
We provide samples for clients to review, and we produce the certificates based on these samples. The sample is like the blueprint for building a house; we create the electronic document of the certificate according to the sample, ensuring that the overall layout matches the text and designs of the sample certificate precisely. We make modifications according to the client's requirements, similar to decorating a house to meet the client's desired style, and then provide a design proposal, which we refer to as the electronic version. This ensures that the content is accurate. Finally, we professionally produce the certificate, guaranteeing its quality and providing the client with a satisfactory finished product.
You haven't done a sample for our school before. Are you sure you can help me with it?
The premise is that we need a sample from your school. Through this sample, we create the original electronic document of the sample. Then, our professional production team determines the manufacturing process required. We can definitely produce the finished product for customer inspection.
What is the specific operating procedure? For example, what information do I need to provide, what are the payment methods, and how will I see the finished product?
Send the documents and pay a 50% deposit, leaving contact details (for notifications).
Once the deposit is received, we'll prepare the electronic version for your confirmation.
Proceed with formal printing and post-production.
It will take between one and three days to complete the product.
We'll send you photos for inspection, followed by a video inspection.
If satisfied, pay the remaining balance and provide the shipping address (via express delivery).
Upon receipt of the certificate, we will delete all your information, completing the process.
(Payment methods: bank transfer, Alipay, Tenpay, PayPal)
Why do you require a 50% deposit? Is it possible to pay less, or can you complete the work entirely, and I'll pay the full amount once the inspection is satisfactory?
We need to prevent frivolous orders from customers that waste our staff's efforts and reduce our customer service capabilities. Unfortunately, this is something we hope our customers can understand. Upon receiving the deposit, we immediately organize the production process and provide the client with an electronic version of the document for review the next day. If the client confirms that the electronic version is entirely accurate, we proceed to prepare the finished product for inspection. (We strictly adhere to our operational procedures in all matters).
If you don't have a sample, what should I do?
Then it can't be done because we don't know what it looks like. We can't just imagine it out of thin air. If you can find a sample, you also need to pay attention to the size and position of the text and images, which need to be discernible. You should also provide the dimensions.
What documents/materials are required?
The required documents/materials vary depending on each country's regulations. It primarily depends on the specific needs.
I've received the items, but there are issues with the product. What should I do?
Where is the problem? Could you send it to me for review? If there is a quality issue with what we have produced, we will take responsibility for reprinting the certificate.
You've completed the finished product for me. How can I confirm that what you've provided is of high quality? Videos are not clear enough to see the details of the finished product!
We offer customers a combined approach for inspection: 1. We provide high-resolution photos showcasing static, detailed perfection. 2. We shoot high-definition videos and send them to the customer in file format for dynamic, realistic, and intuitive confirmation.
What should I do if the package is lost during delivery or gets wet?
If there are concerns about the package being lost during delivery, we can arrange insurance for the customer's shipment. As for worries about the package getting wet during transit, customers can rest assured. We use waterproof packaging for our shipments, ensuring that the documents are protected from moisture.
Will you use the information I provide to create items for other people? I'm concerned about the potential leakage of personal data.
From the perspective of someone who needs your information, items created using your data will certainly not be as good as using their own information. From our own perspective, there's no benefit in keeping customer data. Typically, we delete chat records and electronic files related to the customer after production is complete. Even if retained, we ensure that any customer-related data is deleted.
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